Terms & Conditions

Last Updated: April 11, 2025

Welcome to Family Nutrition Solutions (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website located at fns.health (“Website”) and any services, content, or materials provided by Family Nutrition Solutions through the Website.

By using this site, you signify your assent to these Terms. If you do not agree to these Terms of use, please do not use the site.

1. Health Disclaimer

The content provided on this Website is for educational and informational purposes only and is not intended as medical advice, diagnosis, or treatment. The information on this Website should not be used as a substitute for personalized medical advice from your healthcare provider.

Always consult your physician or other qualified healthcare professional before making any changes to your diet, lifestyle, or health regimen.

Contact a Medical Provider

Before beginning any new nutrition plan, wellness routine, supplement protocol, or using any tools or resources shared through Family Nutrition Solutions, we strongly recommend speaking with a licensed medical provider. Any information presented through our website, services, or educational materials is intended for general wellness education only and should not be considered medical advice.

2. Use of Website Content

All content on this Website—including but not limited to text, images, videos, blog posts, recipes, and downloadable materials—is the intellectual property of Family Nutrition Solutions and is protected by copyright laws.

You may view, download, or print content for your personal, non-commercial use only. You may not reproduce, distribute, modify, or republish any content without prior written permission from us.

3. Client Services

Any nutrition counseling, coaching programs, courses, or services offered are governed by separate client agreements. By signing up for our services, you agree to the terms outlined in those specific agreements, including payment terms, cancellation policies, and disclaimers.

4. Text Messaging Services

By opting in to receive SMS messages from Family Nutrition Solutions, you agree to these Terms and Conditions.

SMS Messaging Service

By providing your phone number, you consent to receive SMS text messages from Family Nutrition Solutions for appointment reminders, marketing messages, and general two-way communication about nutrition counseling. Message and data rates may apply.

Message Frequency

You will receive more than one message from us unless you opt out. While messaging frequency may vary, you can expect to receive up to 4 messages per month. Family Nutrition Solutions reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Family Nutrition Solutions and carriers are not liable for delays or undelivered messages.

Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms.

Privacy Policy

Your information will be handled in accordance with our Privacy Policy.

Cancellation/Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message we send. After opting out, you will receive one final message confirming your request has been processed.

Help/Customer Support

For assistance, reply HELP to any SMS message or contact us directly at [email protected]

Liability

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or any third-party service provider.

5. Third-Party Links

This Website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content, accuracy, or policies of any third-party sites.

6. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.

7. Limitation of Liability

To the fullest extent permitted by law, Family Nutrition Solutions is not liable for any direct, indirect, incidental, consequential, or special damages that result from your use of or inability to use the Website or our services.

8. Changes to Terms

Contact Us

If you have any questions, concerns or complaints about our Terms & Conditions, please contact us:

By email: [email protected]
By phone number: 910-408-5338
By mail: 2512 Independence Blvd STE 100-40, Wilmington, NC 28412